
PRIVACY POLICY AND COOKIE POLICY
Effective Date: 26th February 2025
At Snuglier, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website, products, and services.
By accessing or using our website, you agree to the terms outlined in this Privacy Policy. If you do not agree with any part of this policy, please refrain from using our website.
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What Personal Data Do We Collect and How?
Your provision of personal data is voluntary. However, failure to provide certain details may affect our ability to deliver our products, respond to your inquiries, or fulfill your requests.
A. Data You Provide to Us
We collect personal data directly from you in the following situations:
- When you subscribe to our newsletter or request updates.
- When you participate in promotions, competitions, or prize draws.
- When you register an account on our website, contact us via phone or email, or provide details in-store.
- When you place an order on our website.
- When you request personalized services, including targeted advertising.
- When you complete a survey or send feedback about our products or services.
- When you contact our customer service team via phone, email, or other means.
B. Types of Personal Data Collected
The personal data we collect may include, but is not limited to:
- Identity Information: First and last name, title, gender, date of birth.
- Contact Information: Email address, phone number, shipping and billing address.
- Financial Information: Payment details such as credit or debit card information.
- Order and Account Information: Order history, account preferences, communication preferences.
C. Data We Collect from Other Sources
We may also receive your personal data from:
- Third-party business partners, including payment processors, shipping providers, and analytics services.
- Advertising networks and search engine providers, which may share browsing activity data with us.
- Social media platforms, if you interact with our content or log in using social credentials.
We ensure that all data received from third parties complies with data protection laws and is transparently shared with us.
Why Do We Use Your Data?
We may use and share non-personal data without restriction. However, we use your personal data only for the following purposes:
A. To Fulfill Our Contractual Obligations
- To process and deliver your orders.
- To manage payments and refunds.
- To provide customer support and respond to inquiries.
B. To Improve Our Services
- To personalize content on our website based on your preferences.
- To improve our website functionality and enhance user experience.
- To ensure security and prevent fraud.
- To analyze customer behavior and trends to refine our offerings.
C. Marketing & Advertising (Requires Your Consent)
With your consent, we may use your data to:
- Send promotional emails about products, services, and offers.
- Provide targeted advertising based on your preferences.
- Measure the effectiveness of our marketing campaigns.
You can opt-out of marketing communications at any time.
Legal Basis for Processing Your Data
Under applicable data protection laws, we process your personal data based on the following legal grounds:
- Contractual Necessity – When processing is necessary for order fulfillment, payments, and service delivery.
- Legal Compliance – When required by law to retain records or cooperate with legal authorities.
- Legitimate Interest – When processing improves security, prevents fraud, or enhances customer experience.
- Consent – When we seek your permission for marketing, targeted advertising, or sensitive data processing.
Where consent is required, you will be asked explicitly before your data is processed.
Marketing, Newsletters, and Communications
We use your personal data to provide marketing content, but only if you have given explicit consent. This may include:
- Email updates about Snuglier’s latest collections, promotions, and special offers.
- Social media advertisements based on your preferences.
You can unsubscribe from marketing emails at any time by clicking the “Unsubscribe” link in our emails or by contacting our support team at snuglierofficial@gmail.com.
Data Storage and Security Measures
We take strict security measures to protect your personal data from unauthorized access, loss, or misuse. These include:
- Secure firewalls and encryption to safeguard data.
- Restricted access to personal data, granted only to authorized personnel.
- Regular security audits and risk assessments.
While we take all precautions, no data transmission is 100% secure. If you suspect a security breach, contact us immediately at snuglierofficial@gmail.com.
Who Do We Share Your Data With?
We may share your data only when necessary with the following trusted third parties:
- Payment processors to handle transactions securely.
- Shipping partners for order delivery.
- IT and analytics service providers to improve our website and marketing.
- Law enforcement agencies if required for legal compliance.
We do not sell or rent your data to third parties.
Your Rights Regarding Your Personal Data
As a customer, you have the following rights:
- Right to Access: Request details about the data we hold about you.
- Right to Correction: Update inaccurate or incomplete data.
- Right to Deletion: Request the deletion of your data unless legally required to retain it.
- Right to Restrict Processing: Limit how we use your data.
- Right to Object: Opt-out of marketing and advertising communications.
- Right to Data Portability: Request a copy of your data in a structured format.
- Right to Withdraw Consent: Revoke consent for marketing communications at any time.
To exercise any of these rights, please email snuglierofficial@gmail.com.
Cookies and Website Tracking
Snuglier uses cookies to enhance user experience and collect information about website visits.
Types of Cookies We Use
- Essential Cookies – Required for website functionality.
- Analytics Cookies – Help us analyze website performance.
- Functionality Cookies – Store preferences like language and region.
- Advertising Cookies – Deliver personalized advertisements.
You can disable cookies in your browser settings, but certain website features may not function properly.
How Long Do We Keep Your Data?
We retain personal data only as long as necessary for the purpose it was collected.
- If you make a purchase, we keep your data for up to 6 years for record-keeping.
- If you subscribe to marketing, we retain your details until you unsubscribe.
If you request data deletion, we will remove your data unless legally required to keep it.
Third-Party Websites & Links
Our website may contain external links to third-party websites. Snuglier is not responsible for their content, security, or privacy practices. Please review their privacy policies separately.